reports for those candidates who have tested since early July have been
delayed. In addition, there are a few candidates who tested in June
whose results have also been delayed.
Since early July 2009,
Prometric has been involved with terminating the ARE 3.1 program and
transitioning almost 20,000 candidates with almost 87,000 eligibilities
to the 4.0 program. Along with that, we originally planned for scores
for ARE candidates testing in early July to be processed and mailed by
late-August, assuming that was sufficient to implement system changes.
However, these changes were more complicated than expected and have
taken longer to complete.
As we have shared in the past, scores
are processed in sets that take about two to three weeks. We have
received over 4,000 solutions in the set that is currently being
processed. This set started processing in mid-September and we expect
to complete it by the end of September. Given the large volume of
results and the processing required, we are planning to print and mail
about 1,100 score reports by September 25, and another 2,000 by October
We regret any inconvenience that this has caused candidates.