Every few years, NCARB conducts a survey of individuals in the architecture profession to determine how the organization is perceived. In 2017, NCARB sent the survey to over 60,000 current and past customers, receiving nearly 6,000 responses from a combination of licensure candidates, NCARB-certified architects, and non-certified architects.

NCARB Perception Infographic

In comparison with responses to the 2011 NCARB Perception Analysis Survey, NCARB’s perception has improved in recent years, with more respondents providing positive feedback on NCARB’s programs, services, and role in the profession.

NCARB Has Improved Its Services

Perceptions of NCARB services trend positive. More than half (57 percent) of respondents either “strongly agree” or “agree” that NCARB has improved its services in recent years, and 54 percent indicated that NCARB has a positive reputation in the profession at large. Fifty-five percent of respondents believe that NCARB is an effective advocate in the profession.

Respondents were slightly less likely to agree that they see their professional interests reflected in NCARB’s work (44 percent).

Note: Responses indicating “unsure” have not been included in this chart.

Certified Architects Have Most Positive Perception

Of all respondents to the survey, architects who hold an active NCARB Certificate were the most likely to agree that NCARB has a positive reputation and is an effective advocate in the profession (63 and 60 percent, respectively).

Licensed architects without an active NCARB Certificate are, on average, 18 percentage points less likely to agree with each statement than Certificate holders.

Note: Responses indicating “unsure” have not been included in this chart.

AXP Provides Better Preparation for Practice

Forty-five percent of individuals who have completed the AXP consider the program to be helpful or very helpful in preparing them for architectural practice. This is 13 percentage points higher than the response in 2011 from individuals who completed the previous iteration of the experience program (the Intern Development Program, or IDP).

Individuals currently on the path to licensure were most likely to select “somewhat helpful” when asked about the AXP’s role in preparing them for practice.

Note: Responses indicating “not applicable” have not been included in this chart.

The ARE is Perceived Positively

Over half (55 percent) of individuals who have completed the ARE agree or strongly agree that the exam is appropriately rigorous and accurately assesses candidates’ knowledge and skills, and 57 percent indicated that NCARB’s study resources were helpful in preparing for the ARE.

Note: Responses indicating “unsure” have not been included in this chart.

Courtesy Ranks Highest in Customer Relations

Interaction with NCARB’s Customer Relations team received positive feedback from respondents, with 78 percent of respondents indicating that the courtesy of their representative was “excellent” or “good.” The knowledge and clarity of Customer Relations representatives also received positive ratings, while timeliness was regarded the most negatively by respondents.

Note: Responses indicating “not applicable” have not been included in this chart.

NCARB Serves Several Important Functions in the Profession

Facilitating reciprocal licensure is regarded as NCARB’s most important function, with 79 percent of respondents rating it as “very important.”

The importance of collaborating with state boards to educate the public on the role licensed architects play in protecting their health, safety, and welfare has increased over time: 74 percent of respondents rated this as “very important” in 2017, compared to 66 percent in 2011.

Most Licensure Candidates Plan to Become Certified

Current licensure candidates are more aware of the NCARB Certificate than candidates in 2011, with 65 percent indicating that they intend to apply for the NCARB Certificate as soon as they are eligible—a 21 percentage point increase from candidates in 2011.

Note: Data collected from the 2011 and 2017 NCARB Perception Analysis surveys.

Most Certified Architects Apply Immediately After Licensure

In 2017, 74 percent of certified architects indicated that they applied for an NCARB Certificate immediately after acquiring their initial license—a 12 percent increase from 2011. This corresponds with an 11 percent drop in architects applying for certification solely to facilitate a reciprocal licensure request.

Note: Data collected from the 2011 and 2017 NCARB Perception Analysis surveys.