Update on NCARB Services

Editor's Note: This page was updated with additional information on April 23, 2020. 

NCARB is monitoring the Coronavirus and is committed to doing everything we can to support you.

As our community navigates the COVID-19 outbreak, we know this is a difficult period for many of our customers. We want to reassure you that NCARB is closely following the ongoing developments and is working hard to provide you with the services you need in this time of uncertainty.

While NCARB’s physical office is closed, our full team continues to operate remotely, and our services remain available to you. We remain focused on our mission to facilitate the licensure and credentialing of architects, at a time when the health, safety, and welfare aspect of our work is brought to the forefront of our thoughts and efforts.

For that reason, NCARB has temporarily updated our policies related to candidates taking the Architect Registration Examination® (ARE®). Prometric has temporarily closed test centers in the United States and Canada to protect the health of candidates and staff, and NCARB is offering free rescheduling and 90-day rolling clock extensions to all candidates. As of April 9, NCARB is adding an additional six-month rolling clock extension on top of the 90-day extension to all valid passing ARE scores. 

We are also aware that some of our customers may experience a range of challenges as a result of Coronavirus. If you are impacted, please contact us to discuss how we can help. We encourage you to reach out to us for assistance if you have any questions or concerns regarding our services.

Our staff is here to support you online or at 202-879-0520. As a reminder, our normal business hours are Monday – Friday, 8:30 a.m. – 5:30 p.m. (ET).

Thank you for your ongoing patience and support.

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