FAQs

What should I do if the experience report my candidate submitted isn’t accurate?

If you do not agree with all the information your candidate has documented, you should return their report for edits. Be sure to review the necessary changes with your candidate. Once your candidate has made the changes, they can submit the report to you for approval. Learn more about reviewing experience reports.

What should I do if I experience technical difficulties while testing?

If you see an error message or experience a computer problem while you’re taking the exam, let the test center staff or online proctor know immediately. Do not clear the error message. If the technical difficulties cannot be resolved quickly, your exam will be rescheduled at no cost. Review the ARE 5.0® guidelines for more information.

What should I do if I encounter problems during my ARE test run appointment?

If you run into technical trouble during your test run, you can follow the troubleshooting steps outlined in the ARE 5.0 Guidelines or contact PSI’s Remote Proctoring Technical Support hotline at 1-855-560-3716.

What is the smallest denomination of hours I can enter in the online reporting system?

The smallest increment of time the system will accept is .25 hours, or 15 minutes.

What is the reporting requirement?

All AXP experience must be reported within eight months of when it was earned to receive 100 percent credit toward the AXP—this is known as the reporting requirement. At most, you can document six months of experience in each AXP report for full credit. Experience older than eight months—and as far as five years back—is still eligible to receive 50 percent credit toward the AXP.

What is the NCARB Certificate?

The NCARB Certificate is a professional credential for architects that facilitates licensure across borders, provides access to free continuing education, and more. Explore the benefits of NCARB certification.

What is the difference between my NCARB Record number and my NCARB Certificate number?

Your NCARB Record number is issued to you when you establish an NCARB Record. The Certificate number is issued to you when you have met the requirements for the NCARB Certificate. If you an NCARB Certificate, you will have both an NCARB Record and Certificate number.

What is the difference between applying for licensure as a foreign-educated applicant and applying for certification through the Foreign Architect Path?

As a foreign-educated applicant pursuing initial licensure, you will likely need to have your education evaluated by the NAAB (note: the NAAB charges a non-refundable fee for this process) if required by the architectural licensure board in the jurisdiction where you seek licensure. As a non-U.S. architect applying for NCARB certification, you will likely not need an EESA evaluation. Learn more.

What is the difference between a My NCARB account and an NCARB Record?

A My NCARB account is a free account that provides access to several NCARB resources, such as the ARE 5.0 demonstration exam or the AXP supervisor portal. An NCARB Record is a paid service that documents your professional history—including your education, experience, and examination details. You will need an NCARB Record to complete the AXP, take the ARE, and become NCARB certified.

What is the AXP Portfolio?

Through the AXP Portfolio, seasoned professionals can submit exhibits of work to fulfill the experience requirement for licensure. To be eligible for the portfolio, you must be able to document applicable experience that is older than five years. To see the full list of requirements, download the AXP Guidelines.