Management Team

Our Washington, DC, office is staffed by over 100 employees divided into seven departments. Meet the leadership behind our programs and initiatives.

Michael J. Armstrong

Chief Executive Officer

Alison Teitelbaum

Chief Operating Officer

Guillermo Ortiz de Zárate

Chief Strategy Officer

Roxanne Alston

Vice President, Customer Relations

Joshua C. Batkin

Vice President, Council Relations

Maurice Brown

Assistant Vice President, Advocacy and External Engagement

Michelle Cohn

Assistant Vice President, Examination

Heather Coles

Assistant Vice President, Organizational Health

Rouel de Guzman

Vice President, Information Systems

Robert Dickinson

Assistant Vice President, Finance

Harry M. Falconer, Jr.

Senior Architect | Vice President, Policy + International Relations

Jeremy Fretts

Assistant Vice President, Policy + International Relations

Nathan Grabowski

Assistant Vice President, Continuous Improvement

Katrina Humphrey

Assistant Vice President, Customer Relations

Parisa Ilchi-Bradley

Assistant Vice President, Product Management

Katherine Bayless

Assistant Vice President, Data & Analytics

Andy McIntyre

Vice President, Marketing & Communications

Doug Morgan

Vice President, Administration

Kunle Olowoyeye

Assistant Vice President, Application Development

Joan Paros

Assistant Vice President, Examination

Amanda Pica

Assistant Vice President, Marketing & Communications

Patricia Ramallo

Assistant Vice President, International Relations

Margot Simmons

Assistant Vice President, Human Resources

Martin Smith

Assistant Vice President, Policy + International Relations

Caitlin Stromberg

Assistant Vice President, Member Relations and Volunteer Engagement

Casandra Walker

Assistant Vice President, Customer Relations

Vanessa Williamson

Assistant Vice President, Executive Office

Jared N. Zurn

Senior Vice President, Programs